Questions about an order, custom pieces, or just want to say hello? Our team is here for you.
Whether you have a question about sizing, shipping, or a custom order — we're just a message away.
Fill in the form below and our team will get back to you as soon as possible.
Quick answers to common questions. Can't find what you need? Just reach out.
Standard shipping within Canada takes 3–7 business days. Express options are available at checkout. We also ship internationally — delivery times vary by destination.
Yes! We accept returns within 30 days of delivery for unworn items in original condition with tags attached. Exchanges are processed within 5–7 business days.
Absolutely. MUXO offers customization on select items — from embroidery to colour variations. Use the contact form above with "Custom / Personalization" as the subject.
Each product page includes a detailed size guide with measurements. If you're between sizes, we generally recommend sizing up for a relaxed fit or down for a tailored look.
Yes, we work with select retailers and boutiques. For wholesale inquiries, please reach out via the form above selecting "Wholesale Inquiry" and we'll send over our lookbook.
Our products are crafted with quality materials sourced from trusted manufacturers. We partner with leading international brands to bring you premium fashion that lasts.